Kristin Tillquist Author Biography
Capitalizing on Kindness: Why 21st Professionals Need To Be Nice
Kristin Tillquist, author, columnist, business entrepreneur, lecturer and inspirational speaker, makes her book debut with, Capitalizing on Kindness: Why 21st Century Professionals Need to Be Nice (The Career Press, November 2008). Kristin takes the stigma out of being “nice” in business and focuses on harnessing the power of kindness to simultaneously enrich society as well as achieve high levels of professional accomplishment.
In Capitalizing on Kindness, Kristin details why being nice in business is actually the smart and strategic way to operate. She draws from examples, scientific and sociological research that supports the theory that creating a positive atmosphere of goodwill in the workplace, building a network of supportive colleagues and employees, and establishing a caring reputation actually translates into plentiful dividends and satisfied customers!
“I learned fairly early on that investing in one’s ‘kindness capital,’ directly translates to one’s success in the workplace,” says Kristin. “The more you do to help others achieve their goals and objectives, the more you will attract them to cooperate on your behalf — and that translates into mutual benefits and financial success.”
For the book, Kristin draws from her rich professional background as a civil litigation attorney (formerly practicing in Vancouver, British Columbia), where she learned many protocol and mediation skills. Her education also propelled her to travel extensively worldwide, living for a time in Eastern Europe as well as Asia, where she learned the fine art of intercultural communication. Kristin also applies knowledge gained from overseeing programs related to community and international relations, economic development, arts and culture, higher education (and many others), working in her current post as Chief of Staff to the Mayor of the City of Riverside in Southern California.
As an entrepreneur, Kristin has built a solid reputation with Kristin Tillquist Performance Programs which offers a variety of courses on professionalism, image management and managerial communications.
“I’ve always been interested in psychology and fascinated how people deal with each other,” says Kristin. “Working in law, politics and as an entrepreneur over the years, I’ve been exposed to all types of personalities and egos — and have seen people exhibit both the best of behavior, and the worst, and what those actions manifest in their lives. There is a direct cause and effect between building kindness capital and excelling professionally.”
In addition to Capitalizing on Kindness, Kristin pens a monthly column featured in Southern California’s 951 Magazine. She also plans to lecture and teach workshops on “Capitalizing on Kindness” and “Building Kindness Capital.”
Born in the U.S. and educated in Canada, Kristin received her law degree from the University of British Columbia. Chief of Staff to the Mayor of Riverside, Ron Loveridge, she lives in Riverside with her husband.
To find out more about Kristin’s appearances, lectures, and other programs, also visit Training

